During the session, a program runs temporarily to allow the session. While on the phone with Technical Support, you will be given a unique session key. Overview of KaVo simulation units and training workplaces for universities. The upgradeable units offer workflow efficiency and unsurpassed imaging quality, all while putting your patients first. KaVo quality has never been more affordable. Call Technical Support   at 1-888-ASK-KAVO or submit a support request so we can assist you with the problem you are experiencing. KaVo™ motors provide constant-torque over the entire speed range allowing performance and comfort. KaVo™ Technical Support specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. A technical support specialist will walk you through the remote assistance process. Portable, easy-to-use intraoral sensors are innovative, solutions that feature enhanced image quality and improved patient comfort to elevate your quality of care. STEP 3: While on the phone with Technical Support, you will be given a unique session key. KaVo makes a variety of indication-specific instruments, such as the CORONAflex™, to improve your efficiency. The trusted brand of KaVo™ now adds the dependable Gendex™ line and service to its Imaging Portfolio. Rely on the KaVo™ LUX 540 LED 5-star light. Get an overview of all dental chairs and dental units from KaVo™. You work many hours in a seated position day after day. With our portfolio of reliable intraoral X-ray systems, you can choose from a variety of efficient exposure and low dose units without losing the image quality you expect. KaVo™ tooth models are available for different treatment purposes: prosthetics, restorative dentistry, periodontics, pedodontics, surgery and implantology. Renew Digital has set the industry standard for excellence in delivering high quality digital dental X-ray machines and cone beam systems backed by expert service and support. For laboratories looking to digitize models, the KaVo LS 3 scanner is made for speed and accuracy. Along with our dealer partners, we are proud to stand by the side of general practitioners, specialists, and dental institutions, providing them with the imaging tools they need to be successful in the diagnosis and treatment of … While on the phone with Technical Support. Properly balanced turbines leads to lower noise during use. Accessories for your treatment units including ultrasonic scalers, motors, dentist stools and instruments. With patient simulators from KaVo, you can be sure of providing students with realistic as well as robust systems. @palodexgroup.com Remote Support: GotoAssist Teamviewer Miscellaneous: Certificate Compatibility DemoData If you need to capture both jaws at the same time or would like a larger view of the dental anatomy, take a look at our medium or large field of view panorex and cone beam combination systems instead. GENDEX CORPORATION GX 770 NOTE: OPERATION SEQUENCE For purposes of this operation sequence, if there is a remote station installed, the ex- posure time and "70 kVp — 7mA" will be indicated at the remote station rather than at the master control. Page 193 2. If this is the case, the technician will only be able to troubleshoot via phone. You will be prompted to download a small virus-free plug-in. Start the hygiene workflow with the SONICflex™ Scaler for scaling, then PROPHYflex™ for tooth cleaning, PROPHYwiz™ for tooth polishing, and DIAGNOdent™ for caries and sub-gingival calculus detection. The user friendly QUATTROcare™ Plus automatic handpiece maintenance system is designed to clean, lubricate and purge your instruments with the simple push of a button. $2,399.99. Hours: 8:00AM - 8:00PM EST 313 S. High Street, Suite 200 Akron, OH 44308 You are in full control of your computer at all times. For a phone number, please refer to page 62. Rely on the KaVo™ LUX 540 LED 5-star light. Overview of KaVo simulation units and training workplaces for universities. Remote Assistance Liability Disclaimer: Disclaimer Information. Used with KaVo's INTRA air motors, KaVo SMARTmatic low-speeds offers you optimum balance for precise treatment. Improve diagnosis and treatment planning with comprehensive CBCT imaging platforms by KaVo™. Hours: 8:00AM - 8:00PM EST 313 S. High Street, Suite 200 The modular systems offer the flexibility to grow with your practice, on your timeline. Check that the patient is still in the correct position. The New KaVo Surgical portfolio redefines the best. Explore KaVo's tools to help you perform your best. Learn the differences and advantages of each dental chair and dental unit for your practice. For product questions or support, contact KaVo or call 1‑888‑ASK‑KAVO. Aligned with KaVo’s focus on ergonomics, the new KaVo PHYSIO™ Evo is precisely designed according to the needs and workflows of dentists and dental assistants. With cutting-edge tools and powerful features, Gendex™ VixWin™ Platinum software yields detailed images and the latest innovations every practice can benefit from. ACTEON REMOTE SUPPORT For Technical Support call: 877-422-8366 . The Dental Advisor Editor's Choice. If your dealer is unable to assist you, call the Gendex location nearest to you. Used with KaVo's INTRA air motors, KaVo SMARTmatic low-speeds offers you optimum balance for precise treatment. Specifically designed to support the sensor and align it with the X-ray beam and teeth of the upper and lower jaws. The units offer intelligent power and precise torque. It has a sealed housing, smooth surfaces and removable handles. To activate Gendex software click here. The light can be switched on and off and operated without contact, even in COMPOsave™ mode. You need a dentist chair which has a positive long-term effect on your posture and allows freedom of movement at the same time. KaVo’s Air-driven handpieces offer a wide variety of options ranging in high-speed, low-speed options for the best clinical outcomes for virtually any procedure. Splashtop Remote Support is primarily an unattended support solution (access the computers any time, the user doesn’t have to be present). Dental technicians worldwide rely on KaVo dental laboratory handpieces. Our knowledgeable dealer partners are continuously trained to successfully support all Gendex digital solutions. Whether you’re performing everyday dentistry or more complicated procedures, the right software leads to predictable outcomes and better results. Explore KaVo's tools to help you perform your best. KaVo™ motors provide constant-torque over the entire speed range allowing performance and comfort. The affordable Gendex GXDP-300 helps capture high-quality panorex and bitewing patient images without sacrificing your practice budget. KaVo Complete - A Universal Protection Plan. Q.  I do not have internet connection or my computer does not turn on at all. Call Technical Support at 1-888-ASK-KAVO or submit a support request so we can assist you with the problem you are experiencing. Warranty Registration. The New KaVo Surgical portfolio redefines the best. Genuine KaVo turbines are individually balanced and electronically tested to meet the highest concentricity requirements. Check C:\Program Files (x86)\Gendex\ folder, verify that there is a \*CorrectionFiles\ folder, and confirm that it contains files matching the serial number of the sensor being used. Clarity is easily enhanced for improved diagnostics while the user-friendly interface improves productivity. Anytime, anywhere access to patient data from almost any device connected to the internet. @palodexgroup.com Remote Support: GotoAssist Teamviewer Miscellaneous: Certificate Compatibility DemoData Formulare (Forms) Historical Devices Information Order Forms For product questions or support, contact KaVo or call 1‑888‑ASK‑KAVO. A.  Yes. Supplies and replacement parts To order supplies or replacement parts for your DenOptix QST, contact your local Gendex equipment dealer. The KaVo portfolio panoramic X-ray systems, quickly and efficiently deliver detailed images that help improve patient care. To learn more about the installation and integration of Gendex digital imaging technology in your practice, please consult the compatibility guide. Development and scalability: Generally, requires a longer deployment schedule, and more intense involvement from support and IT. The modular systems offer the flexibility to grow with your practice, on your timeline. Gendex Service Imaging Downloads for dealers and certified technicians: Hotline (DACH) +49 7351 56.4100. service.imaging. Simplify Your Life - … @kavo.com. The First Line of Upgradeable Dedicated 3D CBCT Machines, i-CAT has been at the global forefront in the development and manufacturing of the dental and maxillofacial radiography products. A.  Absolutely not. It is particularly important to assume a steady, ergonomically healthy and comfortable posture. Improve diagnosis and treatment planning with comprehensive CBCT imaging platforms by KaVo™. $94.60 shipping. Provides consistent system performance across all office locations. Double-click RSQM.exe. KaVo Complete - A Universal Protection Plan. Also, the handswitch at the master control will have been removed A natural white light of highest quality which, at the same time, makes a significant contribution to practice hygiene. Gendex Service Imaging Downloads for dealers and certified technicians: Hotline (DACH) +49 7351 56.4100. service.imaging. Switching to KaVo electric systems helps you to improve your efficiency, provide better patient care, and increase your confidence in handling complicated cases. Powerful 2D and 3D imaging software offers streamlined workflows that yield detailed images. KaVo’s Air-driven handpieces offer a wide variety of options ranging in high-speed, low-speed options for the best clinical outcomes for virtually any procedure. Discover KaVo's MASTERsurg™ and EXPERTsurg™. Accessories for your treatment units including ultrasonic scalers, motors, dentist stools and instruments. Aligned with KaVo’s focus on ergonomics, the new KaVo PHYSIO™ Evo is precisely designed according to the needs and workflows of dentists and dental assistants. The light can be switched on and off and operated without contact, even in COMPOsave™ mode. KaVo Support will need to be contacted for further troubleshooting. The cephalometric imaging capabilities allow you to capture crystal clear images for orthodontic records and treatment planning. Properly balanced turbines leads to lower noise during use. To initiate a secure Live Online Support session, shut down all non-KaVo Platform applications except your browser window. In fact, we rate 5 out of 5 stars on Customer Service and Value. My Order: 0 Items, $0.00 To find your local Gendex authorized dealer, visit the dealer section on the Gendex site. For use with Gendex GXS-700. SMARTmatic instruments offer a versatile portfolio for endodontics, restorative or prophylaxis treatment indications. KaVo makes a variety of indication-specific instruments, such as the CORONAflex™, to improve your efficiency. 9. Explore our collection of Master, Expert and Smart series air-driven handpieces. A.  This screen-sharing technology allows our Technical Support Specialists to quickly and easily assist in resolving software-related issues by viewing and controlling your computer. or Best Offer. KaVo electric systems combine state of the art handpieces, a short, light-weight motor and the NEW ELECTROmatic™ control system to provide an optimal electric solution for your practice. All digital dentistry products by KaVo connect with the DTX Studio™ software – a digital platform for dental treatments connecting workflows from beginning to end. Switching to KaVo electric systems helps you to improve your efficiency, provide better patient care, and increase your confidence in handling complicated cases. With rounded corners and smooth finishes, the Gendex™ GXS-700™ sensors comfortably fit the oral cavity. KaVo Hygiene is a complete solution which helps you provide your patients with great dental care. They are simple, intuitive and easy to use with large color screens and pictorial guides for step-by-step procedures. Digital X-Ray Phosphor Plate18 x 24cm genuine GENDEX DENOPTIX Dental Medical Vet. Integrating Gendex/Dexis/KaVo Sensors and Cameras; Sensor Will Not Ready; Remote Support. Can remote assistance assist me? For well over a century, Gendex has built a stellar reputation as brand whose products extend from a strong lineage of imaging excellence and robust performance. Gendex Service Imaging Downloads for dealers and certified technicians: Hotline (DACH) +49 7351 56.4100. service.imaging. No. You are in full control of your computer at all times. Q.  After the remote assistance session is over, will the technician still be able to see or control my computer? One (1) Gendex GXS-700 size 2 (adult) digital x-ray sensor, USED with associated calibration files via disk. Service Manual Gendex GXCB-500 RSQM The Remote Service Query/Retrieve Module (RSQM) enables CT or iPAN (DX) images to be requested and retrieved from a remote system, such as a Picture Archive and Communications System (PACS) using DICOM service protocols (C-FIND and C-MOVE). The Gendex GXDP-700 3D is a small field of view cone beam X-ray machine with a 3D scan up to 6 x 8 cm. For dental practices interested in digitizing their impression taking processes, there is the KaVo™ X Pro intraoral scanner for digital impressions. KaVo quality has never been more affordable. The automatic dispenser delivers the precise amount of cleaner and lubricant required to maintain your hanpieces prior to sterilization. The user friendly QUATTROcare™ Plus automatic handpiece maintenance system is designed to clean, lubricate and purge your instruments with the simple push of a button. Service Technicians Radiology - R/F Forum Gendex 765 Dc Manual Peter Langstrom Kemi PL Inc Any one have a user/technical manual for Gendex 765DC and 770. The units offer intelligent power and precise torque. They are simple, intuitive and easy to use with large color screens and pictorial guides for step-by-step procedures. @kavo.com. To learn more about the installation and integration of Gendex digital imaging technology in your practice, please consult the compatibility guide. Remote Support Plus and Premium include one concurrent license for Attended Support (SOS Lite), so you can provide quick support to users on a Windows or Mac computer that isn’t managed under your account. A new, powerful version of 3D imaging software is shipping with our award-winning Cone Beam 3D systems: Anatomage Invivo 5.2. Learn the differences and advantages of each dental chair and dental unit for your practice. These sensors are individually tested, guaranteed to be functional. View Clinical Evaluation. Gendex DenOptix Dental Digital Imaging System 120-240V. The KaVo SMARTmatic series is perfect for anyone wishing to combine the highest standards in reliability, a broad spectrum of treatment options, and amazing performance. GENDEX Dental Systems Via A, Manzoni 44 901 West Oakton Street 20095 Cusano Milanino - Mi Des Plaines, IL 60018-1884 ... the technique factors must be visible to the operator from the remote location. @palodexgroup.com Remote Support: GotoAssist Teamviewer Miscellaneous: Certificate Compatibility DemoData Formulare (Forms) Historical Devices Information Order Forms KaVo's K-ERGOgrip Installation, K-POWERgrip Installaion, and K5 Plus Installation offer you a ligthweight, well-balanced, powerful and quiet solution. The KaVo portfolio panoramic X-ray systems, quickly and efficiently deliver detailed images that help improve patient care. Gendex DenOptix® QST Speak to a Digi-Doc Representative. The easy to use, portable sensors make going digital seamless GENDEX Dental Systems s.r.l. You always have overriding control of your computer, and you can end the screen-sharing session at any time. ... For more info on the Gendex GXDP-300, visit the product page. You can count on our Aurora Sensor to have you covered. The KaVo SMARTmatic series is perfect for anyone wishing to combine the highest standards in reliability, a broad spectrum of treatment options, and amazing performance. In addition, you can reach out to the Gendex Technical Support team directly with your questions. Remote … We say trust is the best strategy in dentistry. Free shipping. When appropriate, our specialists may ask you to start Remote Assistance by providing you with a session key. Technical support Call your local Gendex location. Press and hold either the … IRIS Installation Program. KaVo electric systems combine state of the art handpieces, a short, light-weight motor and the NEW ELECTROmatic™ control system to provide an optimal electric solution for your practice. With patient simulators from KaVo, you can be sure of providing students with realistic as well as robust systems. STEP 2: To initiate a secure Live Online Support session, shut down all non-KaVo Platform applications except your browser window. Once the session has ended (and you’ll know when the Remote Assistance prompt notifies you and the Remote Assistance window disappears), the technician has no way of re-establishing that Remote Assistance session without your express permission and clicking on a link to allow it. The automatic dispenser delivers the precise amount of cleaner and lubricant required to maintain your hanpieces prior to sterilization. In addition, you’ll receive unlimited remote support from the experts at our Help Desk. Get an overview of all dental chairs and dental units from KaVo™. A.  Unfortunately, Remote Assistance relies on a computer that can properly connect to the Internet. Register your Digital Doc Product. With our portfolio of reliable intraoral X-ray systems, you can choose from a variety of efficient exposure and low dose units without losing the image quality you expect. Remote Support. Gendex GX 770 type dental x-ray replacement covers for scissor arm & straightARM. Paired with KaVo’s own commitment to dental excellence in both products and services, we are here to support you in the successful diagnosis and treatment of your patients. This dental X-ray machine was designed to grow along with your practice by adding cephalometric and cone beam 3D options at any time to enhance your diagnostic abilities. No gimmicks in our service coverage or warranty. or Best Offer. You will receive exceptional support and a full coverage, no worries warranty. While the patient holds the handgrips firmly, support the patient’s head position by putting your hand on the back of their head, and ask the patient to step forward slightly. For laboratories looking to digitize models, the KaVo LS 3 scanner is made for speed and accuracy. $130.00. A natural white light of highest quality which, at the same time, makes a significant contribution to practice hygiene. It has a sealed housing, smooth surfaces and removable handles. Explore our collection of Master, Expert and Smart series air-driven handpieces. KaVo Hygiene is a complete solution which helps you provide your patients with great dental care. Our Aurora Digital X-Ray Sensor provides high-quality digital images with an ultra-fast response time. KaVo™ tooth models are available for different treatment purposes: prosthetics, restorative dentistry, periodontics, pedodontics, surgery and implantology. Proper handpiece care and maintenance leads to longer handpiece life, reduced repair costs and reduced costly downtime. With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard. Q.  I am on dial-up, will remote assistance still be available for me and work properly? From enhanced image acuity and ease of use to reliability and durability, these products underscore a desire and commitment to help advance your practice with the innovative and affordable solutions. Hotline (EMEA) +358 10 270.2401. service.imaging. If your original Gendex GXS-700 calibration file disc (CD) is not available use the following steps to retrieve the calibration file from a computer. Whether you’re performing everyday dentistry or more complicated procedures, the right software leads to predictable outcomes and better results. Once the session is over, all traces of the Remote Assistance program will self-delete and go away. Enter the Session Key in the box to the right and click Submit to initiate the screen-sharing session. All this allows you to rest easy knowing you made the right choice in a used dental equipment supplier. Discover KaVo's MASTERsurg™ and EXPERTsurg™. Your system is not changed in any way by the Remote Assistance program. CONTACT THE CEFLA TECHNICAL RESPONSE CENTER; WHEN Monday-Friday 8:30AM to 8:00PM EST: HOW (866) 466-5228 OR service@cefladental.com : WHERE 6125 Harris Technology Blvd Charlotte NC 28269 Gendex mbrace a legacy of collaboration and commitment to the dental industry. For dental practices interested in digitizing their impression taking processes, there is the KaVo™ X Pro intraoral scanner for digital impressions. Retrieving Gendex GXS-700 calibration files from a computer workstation: **Note: In order for this to work it is important that you are on a computer that has had the Gendex GXS-700 sensor installed. You need a dentist chair which has a positive long-term effect on your posture and allows freedom of movement at the same time. Some dental x-ray sensors, like the Dexis Platinum or Gendex GXS 700, won’t work at all if you do not have a calibration file installed on each workstation. Portable, easy-to-use intraoral sensors are innovative, solutions that feature enhanced image quality and improved patient comfort to elevate your quality of care. The Gendex GXDP-700 panoramic and ceph X-ray is an affordable way for orthodontists to get high-quality panorex and ceph images now, then upgrade to small field of view cone beam later. Powerful 2D and 3D imaging software offers streamlined workflows that yield detailed images. Top Intraoral Camera 2013 - 2018. Remote Assistance is very efficient and works great for users on dial-up connections. Email Support. It is particularly important to assume a steady, ergonomically healthy and comfortable posture. High-definition images having amazing clarity and detail that support diagnosis and treatment. If you do not know where your calibration file is on your computers or you have the calibration file and need assistance installing it on a new workstation then this service is for you. SMARTmatic instruments offer a versatile portfolio for endodontics, restorative or prophylaxis treatment indications. Dental technicians worldwide rely on KaVo dental laboratory handpieces. @kavo.com. All digital dentistry products by KaVo connect with the DTX Studio™ software – a digital platform for dental treatments connecting workflows from beginning to end. After the remote Assistance program will self-delete and go away acteon remote support for Technical support you. Rate 5 out of 5 stars on Customer Service and Value dentist stools and instruments only be to! May ask you to start gendex remote support Assistance session is over, will Assistance! 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