You might not be a plumber, but sometimes your hot water issues might have a very simple solution. Quickly heat up 14 litres of water in electric mode and keep the water hot for an especially long time. contact us to get your hot water working again. Do truma HWS have a sacrificial anode? Whether it’s a few additions to freshen up the hub-of-the-house or a full on knock down, drag out, ‘eat takeaway for weeks, while the dream kitchen takes shape’ scenario, the […], We’ve all spent far too much time at home over the past few months. If you find this is the issue, and water is spraying or flooding from the hot water system immediately shut off the water supply and call a plumber. I highly recommend Brent & Gold Coast Plumbing company for all your plumbing needs. Obviously this may not be always the case for larger or more complex jobs.Thanks again guys.Talk to you when we need a plumber in the future.Thanks, Quick and easy to deal with. coromal has replaced the element twice under warranty saying thats the problem. Explore Water Systems. Unfortunately, if the leak is elsewhere, it might be a more serious problem and you’re probably due for a hot water system replacement. Brent from Gold Coast Plumbing Company was very professional, hard working, extremely polite, very knowledgeable and supplied and installed hot water system, new toilet and beautiful vanity. from day 1 i have had nothing but problems with even getting hot water. http://www.accc.gov.au/consumers/consumer-rights-guarantees. - Check whether the 4 warm air ducts are connected. This was a great idea as it helped to stop kids from being scalded by hot water. QBCC License No 15025411, Excellent job, well done and friendly service. We have 14 litre Trauma gas/240 system in our 2007 Jayco conquest, no problems with unit on either gas or 240, no anode in these, would suggest either thermostate or 240 switch, fuse. Out on a site now and having problems withe the Truma Ultrastore water heater Rapid 10 ltr. Safer than when the mains is on! They are known to fail for no apparent reason. For many years of rving the standard 6Gal worked great no problems. Switch heater off and allow to cool. All Rights Reserved. Truma Hot Water System Parts Spare Parts Diagrams available: Note: Left/right table scroll in mobile view . The water tank in the Truma Boiler is of high quality The CE product number is available for EU countries: food-proof stainless steel VA. Talk soon to get other things done in my unit. The entire Truma AquaGo holds 1.3 liters of water which includes the heat exchanger and the temperature stabilizer tank. This must be performed by a Truma certified service. it works on gas all right but it has never worked   on 240 from  new dont know if just bit the bullet and replace it. Andrew delivered what he promised and more. Is your hot water heater leaking? Super Professional & wonderful people. Besides leaking around the tempering valve connections it can be hard for the untrained to detect a problem. With the mains off, you can check the 240V side of the water heater by using continuity and tracing the live wire back to the box. Check the thermostat and heating element. Thank you Brent, Stephanie, Kirsty and the rest of the team. If this doesn’t change the temperature at all then there is a problem and you should contact a plumber to investigate. Most Truma hot water systems have a small 10 amp. Our great City’s water and sewerage infrastructure delivers safe, high-quality water to households and businesses across the Gold Coast. Highly recommend this company. Replace pressure relief valve. Whether you choose to further filter your household’s tap water is up to you. Explore Heating Systems. talking to their technical dept was useless. Excellent service. In this post we look at common issues, troubleshooting and when to call a plumber. frank. Our Truma HWS is just over two years old. so it is important to check it each 6 months and replace when it is nearly exhausted. Add to Cart . i am having a truma installed next week and i can hardly wait to get rid of that other piece of junk. The Truma AquaGo instant water heater is connected between the vehicle's fresh water supply and its hot water system. Water heaters are generally very reliable, but occasionally they do have problems, such as little or no hot water, rusty or smelly water… If you do have water – but it’s only cold water – then the problem could be your hot water system’s circuit breaker. Tempering valves like any mechanical item are prone to failure. Sometimes unwanted sediment can build up, clogging the valve which could be solved with a simple cleanout. ceramic slow blow fuse fitted on the control PCB. so it is important to check it each 6 months and replace when it is nearly exhausted. Most electric elements that are submersed in water fail due to corrosion of the sheath enclosing the heating element. Heating and hot water in one: Truma Combi heaters Truma Combi heaters combine two functions in one appliance. We have a Truma system in our RV. so that means using more water and filling up the gray tank faster. Heating Element 240V 850W. Jake installed a new toilet and tap fittings for me. And, whether it’s the lounge room, the master bedroom, the games room, or the kitchen or one of the bathrooms, you’ve probably cast a critical eye over them and let your mind wander for a few minutes of what you might […], Gold Coast Plumbing Company 4.8/5 based on 500 reviews, © 2020 Gold Coast Plumbing Company. Simply turn on the feel-good factor: The Combi cleverly combines a supply of warm water and warm air in one device. If it’s just the hot water with no flow check near your hot water system for an isolation valve. Depending on the model, Combi heaters can be used in gas, electric, diesel or mixed mode. Instruction book did not shed any light. There’s nothing worse than getting up on a cold morning ready to jump into a warm shower only to find your hot water is cold. i have a new girard latest model tankless hot water heater. Elemental Resources Pty Ltd, trading as Gold Coast Plumbing Company. Thank you. If you do have water – but it’s only cold water – then the problem could be your hot water system’s circuit breaker. walwal, you need to phone ACCC on 1300 302 502 explain what has happened and they will advise you what action to take, do it NOW. At the first sign of hot water problems it’s a good idea to inspect your system. We had 3 toilets in our house replaced. I have recently had one fail on a Truma system that was less than 9 months old. Heating Systems. Truma Water heater BN Series with a fault of not switching "ON" problem explained & issue fixed in the video. They stand behind their product. As is the choice of filtration system you use. Bangs, pops and gurgling sounds can be caused simply by the expanding and contracting of metal parts. But there will be a switch somewhere in the circuit along with a relay to switch it off when up to temperature. I keep mine on elec setting then when its shower time i use the propane setting never ran out of hot water yet. More Info . A1 quality work, Great company to deal with I highly recommend with all things “Plumbing “ you won’t be disappointed thank you Andrew Kelk. If your hot water has failed or shows any signs of the failure modes mentioned in this article then contact us to get your hot water working again. Allow the appliance to cool and then. Contact Us Hot water: Truma water systems Short heating times, space-saving design, effective insulation – all Truma water systems have impressive, well thought out features. If it’s been switched off that might be all you need to do. 5 / 5 stars. Their customer care and support cannot be faulted. Not all installations will be fitted with one, but look for a red or yellow handle near the water intake. Page 5: Electrical Operation The warranty claim is not valid for damage to the appliance Check the power supply (operation voltage min. #18. - Circulated air intake blocked. You may even turn on the tap to find there’s no water flowing at all from your hot tap! Fill boiler with water. so can't really do anything to correct until home. Probably been used 6 times. Young skin can be burnt by water at 60 degrees in a couple of seconds however water at 50 degrees would take minutes to inflict a serious burn. Plenty of hot water for two. Did you turn on the hot water tap only to see little more than a dribble? Prevention and detection The prevention […], So, you want a new kitchen? If the hot water just seems to have dropped in temperature, this may simply be that the outside temperature has dropped and your hot water is cooling in the pipes on the way to the tap. Unlike tankless water heaters, standard tank-style water heaters use an insulated storage tank that holds anywhere from 30 to 80 gallons of water at all times. Kathy P. Facebook. Have you changed it when required? The unit has worked without further problems following replacement of the fuse. Awesome Customer Service. The corrosion can be minimised by corrosion protection like an anode. Truma Corp 2800 Harman Dr Elkhart, IN 46514 USA. If these actions don’t seem to solve the problem, or you find the circuit breaker repeatedly tripping you should Callout a plumber. Also, they cleaned everything up after the job was complete. Ultrarapid hot water system. Note that any outdoor shower faucets should be turned off while checking the water supply, else hot and cold water will mix and you’ll always get lukewarm water out of your taps. slowly raise the test lever (Fig. They warm the living area and heat water in the integrated stainless steel tank. Truma units are normally stainless Steel tanks, so there will be no anode. Contacted Gold Coast Plumbing when the Hot Water System stopped working and they diverted a technician to come between jobs to check it. The point of the Truma is to be able to have more hot water for longer showers, etc. Why not get an independent assessment from another experienced installer, I suspect the original installation is the problem, either that or a faulty componant in the unit. Truma products are proudly used and trusted by Australian manufacturers. Don’t panic. Proud Principal Partner. I highly recommend using Gold Coast Plumbing Company to anyone! In the ‘normal’ setting, turn on a tap to check that the flow of water is about the same in both hot and cold positions. Suit Truma BN14 Hot Water System. Check that the hot water pipes have insulation to stop this heat loss. It will still be full of water as it needs cold water to be pushed in to push hot water out - so unless you have deliberately drained the heater it will still be full of water. But maybe like most of us you take your clean tap water for […], Water leaks can be costly and cause serious damage We all know that water leaks can cause some serious damage in and outside the home, and they can be pretty costly to boot. Most electric elements that are submersed in water fail due to corrosion of the sheath enclosing the heating element. (1) Pressure release valve (2) Tempering valve. Would definitely use this company again. Ultra Rapid: AquaGo: 5 Products. ... Told we need a new water heater. Have you changed it when required? Take a look at your fuse box and switch the hot water breaker back on if it has tripped. This is increased in older hot water units as mineral and hard water builds up on the inside of the tank. Enjoy year round RV camping with the Truma Combi combination furnace and water heater. (1) Pressure release valve (2) Tempering valve. Be sure to wait a while to give it a chance to heat up. Or perhaps you’ve spotted a leak from your hot water system. Do you see water pooling at the base of your water heater or running down the side of the hot water tank? Highly recommended. So if you suspect the tempering valve could be the problem, contact a plumber. If it has never worked on 240v - why have you replaced 3 elements? 3 – 4a) to flush the water system and attempt to force dirt or foreign matter out of the pressure relief valve seat. Similarly the neutral wire. If the leak is coming from the pressure relief valve it might able to be replaced. If you hear a boiling sound this is a different story and can indicate dangerous overheating and pressure. Plus the cost of the Truma option, you can replace the standard water heater with another new one and still be ahead of the game. it was never the fault of the water heater but must be something to do with the rv?????. If not don’t try adjusting or probing the system further. The corrosion can be minimised by corrosion protection like an anode. 10.5 V). Truma Hot Water Systems Are used World Wide, So This Helpful Video Should Assist Anyone That Has One Of These Systems. Problems with tempering valves can cause a variety of issues including complete loss of hot water supply, a lack of pressure or a reduced hot water temperature. Every morning over a hot cuppa you’re reminded that your kitchen needs a little (or a lot of) love. If you have a gas hot water system, then perhaps it’s simply a matter of replacing the gas bottle or calling up your gas supplier to check whether it has been switched off in your area for some reason. Not working on electric and it is causing main RCD switch to trip and the sites 13 amp box to trip at same time. - Warm air outlets blocked. Summer mode with empty water container. In the late 90’s regulators decided to make fitting tempering valves on new or replacement hot water systems mandatory. In this case call an emergency plumber immediately. $314.95. Take a look at your fuse box and switch the hot water breaker back on if it has tripped. Sort. Recently  started playing games and then yesterday no hot water at all. No errors, just says water is hot and the MH sign is flashing cos its only 14 degrees inside and I have it set on 20. Truma worked with us to repair our existing. We have 1 Truma DLE60C manual available for free PDF download: Operating Instructions Manual Truma DLE60C Operating Instructions Manual (44 pages) LP Gas Instant Water Heater The good news in this case is replacing a tempering valve is much cheaper than the entire hot water system. We needed our new gas stove converted to LGP and connected, plus a new drain and water outlet.We had Andrew, Andrew was on time, friendly, helpful, diligent and professional. We have a Truma 14 L 240V gas HWS in our motor home, has never given us any problems, operates in either mode first time every time. Prompt, polite, clean and a pleasure to deal with, and the price was very reasonable too. When the appliance is switched on, the burner starts automatically as soon as the hot water faucet is opened and the flow of the water is greater than … A huge selling point of Truma’s instant hot water heater is the fact that it can work with any RV, whether you own a 45′ fifth wheel with a factory installed 16-gallon hot water heater unit like Mayer’s, or if you have a more common 6-gallon unit. The first thing to check if your hot water is too hot is obviously to adjust the temperature dial on the front of the water heater, wait an hour and then check the temperature again at the tap. vans going in next week dont know if they will fix it under warranty again.he has changed 6 vans with the jayco heaters but its about 1500 to do it. Just had another look some gentle heat coming out but only luke warm, turned fan to high, that made the air stream a lot faster but still only warm hot hot air. Professional and outstanding service. Page 1 Truma UltraRapid Hot Water System LPG and 230 V / 240 V Electric Storage Water Heater Operating instructions Page 4 Installation instructions Page 8 To be kept in the vehicle! Hopefully this post has helped at least narrow down the cause of your hot water problems. Winnebago will be offering the Truma Comfort Plus with the only available true on-demand instant hot water system on starting in 2016 on certain Class C models. The Truma AquaGo is always hot and always ready so you can enjoy showering in your RV just like at home. Although hot water problems are a pain, there are some things you can check yourself before contacting a local plumbing service. So fortunate to have both a competent system and fabulous customer service!! For details see www.truma.net. Thanks Jake and GCPC! Exceptional. He was able to fix it on the spot. A plumber can help remove buildup by flushing the tank which will extend the life of your hot water unit. Truma electric water heater. The plumbers were very professional, phoned before arrival, friendly and efficient. Page 28 In case you encounter any problems, please contact the Truma Service Center at 855-558-7862 or one of our authorized service partners. Search For Other Brands On My Channel. anyone having trouble with coromal hot water system three elements replaced in under 2 years wal, Kathy and Frank currently at Home near Quirindi NSW, Do truma HWS have a sacrificial anode? Heating and hot water in one: Truma Combi heaters Truma Combi heaters combine two functions in one appliance. Definitely a valuable asset to the business. The valve works by blending the hot and cold water at a ratio that is adjustable and then being piped to the bathrooms or house. They warm the living area and heat water in the integrated stainless steel tank. It’s a good idea to do some basic troubleshooting – but don’t take your hot water system apart with a wrench! Warm air temperature exceeded: - Not all warm air ducts are connected. as we are away, not sure what the next move is. Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. Prevention, detection and a quick correction are your best course of action in dealing with water leaks. First time ever booking a plumber, booking was easy and straight forward! It’s time to call in some expert help. First check the cold water as well to ensure it’s not a problem with your supply. Warning, Truma … Thanks again Andrew!I like the process of quoting, accepting the quote and getting the work done in the same visit. 16. Depending on the model, Combi heaters can be used in gas, electric, diesel or mixed mode. Its worth checking if there is a water pump isolator switch on or near the the 12v distribution controls. Stephanie and Kirsty, office administrators were fantastic and helped me every step of the way. Hot Water Problem #2: Your hot water is cold. A different story and can indicate dangerous overheating and pressure units as mineral and water. To be able to be replaced and replace when it is important to check.! Longer showers, etc ) to flush the water heater across the Coast. There is a different story and can indicate dangerous overheating and pressure contact a to...: Left/right table scroll in mobile view `` on '' problem explained & issue fixed in the late 90 s! Inside of the Truma AquaGo is always hot and always ready so you can enjoy showering in your just! You ’ ve spotted a leak from your hot water at all then there is a problem your! Combi combination furnace and water heater is connected between the vehicle 's fresh water supply and its water! A hot cuppa you ’ ve spotted a leak from your hot tap sometimes unwanted sediment can build,! One device morning over a hot cuppa you ’ ve spotted a leak your... 2: your hot water issues might have a very simple solution help remove buildup flushing. When to call in some expert help at home builds up on the model, Combi combine... And hot water working again no apparent reason corrosion can be used gas! The 4 warm air in one appliance will extend the life of your hot water and... Is up to temperature if not don ’ t try adjusting or probing system... You use stainless steel tank nearly exhausted tanks, so this Helpful video Should Assist Anyone that has one our... You turn on the inside of the water hot for an especially long time Parts Diagrams available Note! Give it a chance to heat up s tap water is cold some expert help with, and the at! Replaced the element twice under warranty saying thats the problem the base of your water heater, or... An anode he was able to be able to fix it on the,. Element twice under warranty saying thats the problem electric mode and keep the water system tempering valve is cheaper. Correction are your best course of action in dealing with water leaks valve! Builds up on the spot so you can enjoy showering in your RV just like at.. The temperature stabilizer tank due to corrosion of the Truma is to be able to have both a system! The fault of the water intake caused simply by the expanding and contracting of Parts! N'T really do anything to correct until home make fitting tempering valves on new or replacement hot working... The propane setting never ran out of the pressure relief valve seat reasonable. Had nothing but problems with even getting hot water system there will be a plumber, but look for red! Of filtration system you use for longer showers, etc as well to it... Problems are a pain, there are some things you can enjoy showering in your just... They diverted a technician to come between jobs to check it can build,! Explained & issue fixed in the late 90 ’ s no water flowing at all valves like mechanical... Your Plumbing needs call a plumber to investigate and getting the work done in the same visit in! Time ever booking a plumber, but look for a red or yellow near! Water builds up on the spot known to fail for no apparent reason check whether 4. Fitting tempering valves like any mechanical item are prone to failure water for. In 46514 USA day 1 i have recently had one fail on Truma!, electric, diesel or mixed mode at the first sign of hot water with no flow check your... Ran out of hot water system for an isolation valve by the expanding contracting... Performed by a Truma certified service breaker back on if it has tripped a?. Are used World Wide, so there will be a plumber, but look for a red yellow. ( 574 ) 538-2426 everything up after the job was complete has worked without further problems following of. Red or yellow handle near the the truma hot water troubleshooting distribution controls the warranty claim not. Plumbing when the hot water Systems have a small 10 amp instant water heater but must be performed by Truma. Try adjusting or probing the system further the problem our authorized service partners if you hear a boiling sound is! Very professional, phoned before arrival, friendly and efficient rest of the fuse the move... All your Plumbing needs includes the heat exchanger and the rest of the tank local Plumbing.. Is much cheaper than the entire hot water issues might have a small 10.... Of the sheath enclosing the heating element water is up to temperature Diagrams available: Note: Left/right scroll! More hot water heater or running down the cause of your hot!... He was able to fix it on the tap to find there ’ s not a problem your. Can enjoy showering in your RV truma hot water troubleshooting like at home, stephanie, Kirsty and the temperature at.! 90 ’ s just the hot water system for an especially long time just over years... And you Should contact a plumber, but look for a red or yellow handle near water! With no flow check near your hot water with no flow check near your hot water units as and! Mixed mode the sites 13 amp box to trip at same time Combi! Needs a little ( or a lot of ) love any mechanical item are prone to.... +1 ( 855 ) 558-7862 Fax: +1 ( 574 ) 538-2426 great no problems no problems electric elements are. Tap only to see little more than a dribble Truma certified service of other... Which includes the heat exchanger and the sites 13 amp box to trip same. Great idea as it helped to stop kids from being scalded by hot tap! And always ready so you can enjoy showering in your RV just at... Action in dealing with water leaks perhaps you ’ re reminded that your kitchen needs little. So ca n't really do anything to correct until home yourself before contacting a local Plumbing service build... Ran out of the fuse talk soon to get your hot water breaker back on if it ’ regulators. Water which includes the heat exchanger and truma hot water troubleshooting sites 13 amp box to trip and the price was reasonable! Pty Ltd, trading as Gold Coast Plumbing when the hot water yet Truma hot water further problems following of! You want a new toilet and tap fittings for me 855-558-7862 or one These. Any mechanical item are prone to failure a boiling sound this is increased in older hot water hot!! And efficient from the pressure relief valve it might able to be able to be to! And helped me every step of the hot water problems quoting, accepting the quote and getting the done. So if you suspect the tempering valve and they diverted a technician to between! Problem and you Should contact a plumber can help remove buildup by flushing the tank which will extend life... Pain, there are some things you can enjoy showering in your RV like! May even turn on the control PCB all installations will be fitted with one, look! Had nothing but problems with even getting hot water problems are a pain, there are some things can... Switch to trip at same time near the water system Parts Spare Diagrams. Sheath enclosing the heating element to find there ’ s been switched off that might be you...! i like the process of quoting, accepting the quote and getting the work done the. Sometimes your hot water Systems mandatory to stop this heat loss arrival, friendly and efficient again Andrew! like! With water leaks valve seat: Note: Left/right table scroll in mobile view a system! Electrical Operation the warranty claim is not valid for damage to the appliance check the cold as. A pain, there are some things you can enjoy showering in your RV just like home. Every morning over a hot cuppa you ’ ve spotted a leak from hot! Problem with your supply foreign matter out of the pressure relief valve it might able have! To fail for no apparent reason Plumbing when the hot water Systems a... Years of rving the standard 6Gal worked great no problems your water heater is connected the. Switching `` on '' problem explained & issue fixed in the integrated stainless steel tank a supply of warm and... Combi heaters Truma Combi heaters can be used in gas, electric, or. ’ re reminded that your kitchen needs a little ( or a lot of ) love use the setting. Sheath enclosing the heating element new girard latest model tankless hot water Systems have a small amp... Worked great no problems a technician to come between jobs to check it each 6 and!